Truck Parking Club’s mission is to help truckers save time and fuel by finding and instantly reserving truck parking at member properties across the nation. This is accomplished with technology that connects truckers looking for parking with property owners who have extra space on their properties suitable for truck parking.
With a network of instantly reservable hourly, daily, weekly and monthly truck parking locations throughout the U.S. — and a goal to help truckers find parking in 10 minutes or less — the Truck Parking Club is giving hundreds of hours and thousands of dollars back to the trucker per year.
Evan Shelly, the co-founder and CEO, came up with the idea in 2021. While working on a real estate deal, Evan found a piece of property that was zoned industrial, and he was looking at all the different opportunities of how he could develop it. Truck parking was one of the options that came up and he decided that he was going to move forward with the idea.
When Evan approached the local municipality with the idea of truck parking, he was told that they would not support it. After some back and forth, with no resolution, Evan thought to himself, “Something’s going on here. Everyone I’m talking to is saying there needs to be more truck parking. There’s a lot of demand for it. It’s a good investment.” Through that process, Evan found out about the truck parking shortage and learned how difficult it is to build more truck parking across the U.S. for various reasons.
Evan started talking to stakeholders, logistics and trucking companies and ultimately decided that it was tough to scale a business where there were a lot of different forces fighting against the idea of building more truck parking. He came up with truck parking clubs as a marketplace solution to the issue. By leveraging existing space — like an unused yard at a trucking company, a tow truck company or a truck repair shop — this setup bypassed a lot of the issues that come with brand-new parcels being turned into truck parking. They’re already parking trucks and trailers; they’re just not in the business of truck parking.
With that, the Truck Parking Club was created. With current locations in 43 states, and four to five new locations added per day, the company plans to be in all of the lower 48 very soon and in all 50 states at some point in the near future.
By attending association events and conferences, truck shows, and staying active on social media, Evan and his team have been able to stay in front of enough property owners to keep the momentum going. In fact, the other day, Evan was at an ATA event, and a gentleman approached him and said, “Hey, how are you? I met you the other day at the KTA event.” That is the kind of new relationship that Evan hopes to continue creating.
“We are the only company that’s ever built out a truck parking marketplace that’s gotten to a scale of this size,” said Evan. “We really differentiate ourselves by executing and growing out the company while delivering a great experience to drivers every time they use us.” With 866 locations and 20,000+ spaces, tens of thousands of drivers are using the Truck Parking Club to find reserved parking. Now that’s a success story.
Being on the road, day in and day out and keeping to a tight delivery schedule can take a toll on truckers, especially if there are parking issues. The Truck Parking Club knows this and so it offers a 24/7 customer service line to help answer questions and assist drivers with any problems should they arise. Every member of the customer care team is a former driver who has their CDL. They understand what it means to be on the road and how important safe, convenient parking is to the industry.
The customer care team takes their job seriously. A good example of this happened just after the company opened. Tracy was hired as the first member of the team. She took a call from a new driver who had no time left on the clock for the day. The driver said, “I’m freaking out. I think you guys have a location close to me. Can you just talk to me and help me get to the location?” Tracy stayed on the phone for almost 30 minutes, guiding the driver turn by turn until they arrived safely at the location. Going the extra mile, Tracy went ahead and took care of the parking fee just to let the driver know how much she and the company cared.
“We do stuff like that on a daily basis,” said Evan. “Just making sure the driver is taken care of and going above and beyond is what it is about.” The Truck Parking Club provides a different, higher standard for the trucking industry because, all too often, drivers don’t get treated well when it comes to customer service.
Many of the calls that the customer care team receives are from drivers who are new to the app. “There’s skepticism, especially amongst drivers, as this can be a predatory industry as a whole. So, we do our part of talking through the functions of the app and answering any questions drivers might have,” said Evan.
The app is easy to download and even easier to use. There is no monthly or yearly fee, simply pay per use right on the app. Even better, parking spots can be booked ahead of time, taking the headache and worry out of if and when there might be a spot open.
This up-and-coming tech company has certainly set itself apart by offering convenience, compassion and understanding to the men and women it serves. The words of Sam Walton come to mind when best describing the company: “There’s only one boss, the customer.”
About Evan
Evan was born and raised in Kentucky. He graduated with a Bachelor of Science from the University of Kentucky and also has a minor in Spanish and a Bachelor of Arts from Transylvania University. Today, he calls Chattanooga, Tennessee, home, but has never forgotten his roots.
As a leader of a growing tech company, he takes great care in creating a culture of caring that ultimately drives the company mission of helping truckers save time and fuel by efficiently finding or reserving truck parking across the U.S. Everything he does is framed around that.
Through this journey of creating a company, Evan has learned just how incredibly impactful and important drivers are on the economy and the supply chain. “I have a lot of respect for drivers, those that take on this not-so-easy career, especially over-the-road drivers,” he said. “I hope we are making their jobs just a little bit easier.”
To learn more about the Truck Parking Club, please click the links below.
About Truck Parking Club
https://youtu.be/8-LTQALTkMU
How To Find and Reserve Truck Parking
https://youtu.be/6mq4aMyJB6g
How To Add and Manage Your Property
https://youtu.be/SzoAWZ9e28M